Our customer support centre is permanently staffed with dedicated service professionals who use the latest technology to log and answer your queries, research solutions and provide accurate advice. If you have urgent problems after normal business hours, you may dial this support hotline and you will be given options to divert your call to an on-call support consultant.
Our online client support portal allows you to:
Create new service and support cases.
Review status and history, and update existing cases
Search extensive knowledge databases
And much more!
Interact
Our team are able to connect to your system, see what you’re seeing/doing, diagnose, resolve and instruct you about the problem.
This is done securely and works with existing firewall technology, password protection and encryption to protect your sensitive data. Contact us to arrange a session.
